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8am to 8pm(236) 246-9907

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Privacy policy

Last updated November 10, 2026

Noble Haul Guys ("we", "us") buys and removes scrap, junk and damaged vehicles in the Lower Mainland of British Columbia. This policy explains what personal information we collect through noblehaulguys.ca and by phone, why we collect it, and how you can reach us about it. We handle personal information in line with British Columbia's Personal Information Protection Act (PIPA).

What we collect

  • Quote requests. When you use our quote form we collect what you enter: your name, phone number, email if you give it, the pickup address, details about the vehicle, whether the registration is in your name, and any photos you upload.
  • Phone calls. Calls to our number go through a call-tracking service, which records details such as the calling number, time and length of the call so we can see which of our ads and pages bring in calls.
  • Pickup paperwork. On pickup day we see your registration and photo ID and complete the ICBC Transfer/Tax Form with you, as BC requires for a vehicle sale.
  • Website data. Like most websites, we use cookies and similar tools from Google (Analytics), Meta (the Meta Pixel) and Contentsquare/Hotjar to understand how people use the site and to measure our ads. These tools collect information such as pages viewed, device and browser type, and approximate location.

How we use it

  • To contact you with a quote and arrange a pickup.
  • To complete the vehicle sale and the paperwork BC requires.
  • To measure and improve our website and advertising.

We don't sell your personal information.

Who we share it with

We share information only with the service providers that help us run the business, such as our website host, email provider, call-tracking provider and the analytics and advertising tools listed above, and with government bodies where the law requires it, such as ICBC for vehicle transfers.

How long we keep it

We keep quote requests and call records for as long as we need them to follow up and run the business, and pickup paperwork for as long as the law requires.

Your choices

You can ask to see or correct the personal information we hold about you, or ask us to delete quote details we no longer need. You can block or delete cookies in your browser settings, and you can manage ad preferences in your Google and Meta account settings.

Contact us

Noble Haul Guys, 10942 Olsen Rd, Surrey, BC V3V 3T1
Phone: (236) 246-9907